Privacy policy

Privacy policy

This Privacy Policy refers to the collection and use of personal data by eSafe ® (hereinafter referred to as “ESAFE”, “we” or “our”) that has its registered office at Industriezone 2 Vijverdam, Maalbeekstraat 10, B-8790 WAREGEM, Belgium.

ESAFE values the protection of your privacy. We, therefore, guarantee honesty and confidentiality in the processing of these data. In this policy, we explain which data are collected by ESAFE, and how they are specified and used.


Information regarding the collection and use of personal data

1. The data that ESAFE collects

Specific personal data may be collected during your interactions with ESAFE, both during offline and online interactions. These personal data are related to you as an identified and identifiable person, such as:

  • Name
  • Address
  • Email address
  • Telephone number
  • Social media profiles
  • Other information that we collect using forms that you fill in
  • Etc.

In addition to these data, we may also collect personal data through other methods such as cookies. Among these data are:

  • Your web browser
  • Your cookie ID
  • Your IP address
  • Visited web pages on our websites
  •  Etc.

Finally, we may also collect personal data with regard to the installation of your ESAFE product:

  • Date of installation
  • Client
  • Delivery date
  • Etc.

2. How ESAFE collects your personal data

Personal data may be collected by ESAFE in different ways both during offline and online interactions. This can, for example, take place through:

  • Digital, telephone or written contact with ESAFE employees or an official ESAFE distributor/installer
  • Filling in forms by ESAFE that are, for example, offered at trade fairs, websites, apps, etc.
  • Filling in and sending a contact form
  • Subscribing to the ESAFE newsletter
  • Ordering a ESAFE product
  • Registering a purchased ESAFE product
  • Registering a purchased ESAFE product through an official ESAFE distributor/installer
  • Participating in special offers or competitions
  • Interacting on social media, for example, liking or sharing posts of the official ESAFE accounts, sending InMail, etc.
  • Cookies (see the statement about cookies below )
  • Etc.

3. Purpose of the data collected by ESAFE

The personal data collected by ESAFE from visitors are used for the purpose of:

  • Processing visitor requests or supplying requested documentation
  • Supplementing our customer base
  • Registering purchased products
  • Optimising our customer service
  • Solving any issues of customers with products
  • Promoting products and services by ESAFE and the companies associated to ESAFE (direct or indirect customers) through direct marketing
  • Sending personal messages and information about special offers based on the collected information of your use of our websites through cookies or comparable methods or technologies
  • Analysing and optimising the user experience on our website
  • Etc.

4. Sharing of the personal data

Personal data may be shared with ESAFE partners and other companies for the same objectives. Personal data will never be exchanged, sold or supplied to other organisations unless the user was informed as such and provided his or her explicit permission.

5. Your rights

Every person is at all times and free of charge entitled to access their data, to request to update or delete their information, or object to the processing for direct marketing objectives. Please contact us with regard to any of these issues (


Cookie statement

1. General

ESAFE uses cookies if we obtain your prior permission when this has been established by law. Cookies are small text or data files that are placed on your local PC or other device when you visit our website. Using cookies allows us to improve our website, based on your use. Specific settings can also be remembered for your next visit, such as your country, language choice, etc. to personalise your visit and to offer personalised services.

Cookies are enabled by default in your browser. We recommend keeping the cookies enabled to ensure the best possible use of our websites. If you prefer not to, you can disable the cookies manually, depending on the browser you use:

Amendments to the Privacy Policy

ESAFE reserves the right to amend, supplement or completely rewrite this privacy policy from time to time when this is deemed necessary. The most recent version of the privacy policy will always be published on this page and is in force from the moment it is published. The date of the publication can be found at the top of this page. 

We recommend viewing this page regularly to ensure you are up to date about our privacy policy.

By continuing to use our websites and applications, you are agreeing to our privacy policy and any revised versions.


Contacting us

If you have any questions regarding the protection of your personal data or want to request, correct or delete your personal data, you can contact us using the following methods:

  • Sending an email to
  • Sending a dated and signed letter to ESAFE® Industriezone 2 Vijverdam, Maalbeekstraat 10, B-8790 WAREGEM, Belgium